Jupiters at dusk

FAQs

Jupiters will continue to provide news and updates through a range of communication channels throughout our transformation. In the meantime we have compiled a list of some of our most frequently asked questions. 
 
Jupiters' Transformation

What is currently underway at Jupiters Gold Coast?

Jupiters Gold Coast is undergoing a $345 million transformation, to upgrade our existing facilities and build a new luxury six-star all-suite tower. 
 

What will be new at Jupiters as part of the current works?

Guests can already experience the benefits of our transformation, with the completion of three new restaurants, a luxury poolside experience, newly refurbished hotel rooms and re-energised gaming facilities
The current investment will see our almost 600 rooms refurbished by the end of 2016, as well as the significant expansion of our food and beverage offering, and increased retail and entertainment options.
Construction of our new luxury six-star all-suite tower is well underway at the front of the property and when complete, will include VIP gaming facilities, premium dining restaurants and unrivalled six-star suite accommodation. The 17-storey all-suite hotel is expected to be fully operational in time for the Gold Coast 2018 Commonwealth Games.

What is the proposed development schedule?

Our transformation commenced with construction of the new poolside experience in August 2014 and is on track to be completed in time for the 2018 Commonwealth Games.
More detailed information is listed under our Proposed Schedule of Works or in our latest Stakeholder Transformation Update.

Can I still stay and play at Jupiters?

While some areas may be closed during the upgrade, you can still choose from a wide array of award-winning restaurants and great bars, as well as the casino, theatre, hotel and conferencing facilities.

Will there be disruption during my visit?

As with all investment projects there comes some short term disruption but we promise the end result will be well worth it. Our team has carefully phased the projects so you can see the property literally change right before your eyes, while ensuring you can still enjoy all the fantastic facilities we have on offer. Our restaurants, hotel, theatre and casino will continue to operate as usual while the redevelopment is underway, though some facilities or entry points may be temporarily located in a different area.

How many jobs will be created?

It is expected the proposed new 200 metre hotel and apartment tower, and 17-storey all-suite hotel where works are already underway, could generate in total more than 1000 construction jobs. 
Pending approval of the proposed new tower, Jupiters’ workforce could also increase to around 2300 employees once the projects were complete and the new areas operational.

Who do I contact for recruitment information?

All job opportunities can be found on our careers page.

Are you working with local contractors/supporting local industry?

We have partnered with globally renowned casino resort architects, as well as Australian/Queensland designers and architects, to help bring our plans to life and ensure the Gold Coast spirit shines through.
There will be an open and transparent tendering process throughout the various stages of the redevelopment and we are proud to be investing in the Gold Coast Precinct plans.
All external business, contractor or supplier enquiries relating to our redevelopment must be made in writing to: jupiters.projects@star.com.au. Please visit our Supplier page for more information.

Existing Hotel

What does the refurbishment of the existing hotel entail?

Jupiters is currently undertaking one of Australia’s most extensive hotel room refurbishments as The Star Entertainment Group forges ahead with the property’s landmark transformation.

What has been completed to date?

Our four Executive Floors including a world-class Penthouse, lavish Suites and Executive Deluxe Rooms were completed prior to Christmas 2015, while the remaining refurbished Superior Deluxe Rooms are underway and expected to be finalised by the end of 2016.

Six-Star All-Suite Tower

What will the new six-star all-suite tower offer locals and guests?

Jupiters’ new six-star all-suite tower will redefine luxury and create a world-class destination that truly celebrates the spirit of the Gold Coast.
The 17-storey all-suite hotel will offer a new level of luxury with spacious suites, only the finest amenities and finishes, and true six-star service. 
Once completed, guests will be able to indulge in new signature bars and restaurants, private gaming rooms and a high-end exclusive lounge bar overlooking the infinity edge pool with commanding skyline and ocean views.