Community Relations

Jupiters Corporate Social Responsibilities

Being part of the Gold Coast community means giving back – and we love supporting whenever we can.  
We’re not just about entertainment – we are also committed to making a positive impact in the community in which we work and play. Together with Treasury Casino & Hotel Brisbane, we’ve contributed more than $100 million into Queensland communities since we opened. 
Every year we continue to support a number of organisations and charities through partnerships, cash and prize donations, and sponsorships. It’s our way of giving back to the city we are proud to call home.


Cancer Council Queensland

Jupiters Hotel & Casino has supported Cancer Council Queensland for more than 20 years! Throughout the year we host a variety of fundraising and awareness activities such as Australia’s Biggest Morning Tea, Daffodil Day and Pink Month.

In 2015, we furthered our assistance by commencing our support of their Cancer Counselling Service which provides help to all Queenslanders distressed by cancer - including people diagnosed with cancer and their family and friends. 

Gold Coast Hospital Foundation

As one of the largest local donors to Gold Coast Hospital Foundation, we are committed to supporting the organisation’s mission to provide only the very best in health care facilities and medical treatment for Gold Coast locals.

Our partnership with the Foundation assists their mission to provide the very best in health care facilities, health education and medical treatment for the people of the Gold Coast and visitors to our city. 

In 2014 we began our support with a $40,000 donation towards hospital equipment, including a new ultra-sound machine, and funding scholarships for local nurses and midwives.  
We increased our commitment in 2015 by sponsoring and hosting the Gold Coast Hospital Foundation Ball annually – and also supporting both current and future medical professionals with a $25,000 donation towards the opening of a new Simulation Training facility. 

In 2016, we continue our support by awarding scholarships to local health professionals (nurses and midwives) who are furthering their professional development. Jupiters Hotel & Casino will again host the Gold Coast Hospital Foundation Ball in August 2016.

Surf Life Saving Queensland

The Surf Life Saving movement not only plays an important role in the lives of local Gold Coasters and visitors to our city, but also in the lives of our Team Members. This year we are celebrating 22 years as a major supporter of Surf Life Saving Queensland – and our partnership continues to grow.

As part of our partnership with Surf Life Saving Queensland we have been the major sponsor of the iconic Jupiters Summer Surf Girl program since 1994, and a continued key supporter of the annual Surf Safe Appeal.

In 2015, we donated 23 shade tents to Surf Life Saving clubs on the Gold Coast to protect their members from the sun during patrols. While we are currently celebrating the 22nd year milestone and a partnership the entire team is incredibly proud of, we are also looking forward to the future as we continue to help fly the flag for such an important community cause. 

Currumbin Wildlife Hospital Foundation

Jupiters Hotel & Casino has a proud partnership with Gold Coast based Currumbin Wildlife Hospital Foundation which supports and funds the vital work of Currumbin Wildlife Hospital. The Wildlife Hospital admits over 8000 sick, injured and orphaned native animal patients annually, with each case receiving the highest level of veterinary care. Following their intensive treatment, the native animals are rehabilitated and released back into the wild.

In 2015, Jupiters Hotel & Casino held the Foundation’s annual gala dinner onsite - showcasing their Animals With Attitude Sculpture Trail.  Our support of the Animals With Attitude sculpture trail raised awareness for koala conservation and ensured our friends at Currumbin Wildlife Hospital can continue their incredible work in treating, rehabilitating and releasing the City’s native wildlife.

In 2016, Jupiters Hotel & Casino was the platinum sponsor of Sanctuary Under the Stars, the Foundation’s annual gala event which raises much needed funds to assist in the protection and preservation of our native wildlife for future generations to enjoy.

Ronald McDonald House South East Queensland

We have a proud partnership with Ronald McDonald House South East Queensland and are passionate about supporting the critical accommodation and support services they provide to seriously ill children and their families who need to travel from regional areas for lifesaving medical treatment in major metropolitan hospitals. 

We’re proud to help Ronald McDonald House South East Queensland build one of the largest Ronald McDonald Houses in the world. In 2014, Jupiters Hotel & Casino, together with Treasury Casino & Hotel, pledged to provide $3 million to the charity to help them complete construction of their new South Brisbane House and to support their Family Rooms at the Gold Coast University Hospital, enabling them to extend their support to families with seriously ill children.


Our Team Members are our greatest asset and when they’re not taking care of our guests, many of them are doing fantastic work in the community.  
Jupiters’ ‘Open Your Hearts’ program encourages Team Members to nominate causes close to their own hearts, so we can help them to help others.  Since we launched Open Your Hearts more than 260 local charities and community organisations have received support valued at more than $100,000. It’s another reason why we love to work here!
Some of the organisations we have recently supported with our team include:
  • C & K Burleigh Heads 
  • Roses in the Ocean
  • Spinal Cord Injuries Australia 
  • Coombabah State Primary School Fete 
  • Hinterland Dance Academy 
  • Gold Coast Men of League Veterans
  • ZONTA Paradise Point 
  • Pimpama Early Learning Centre 
  • Palm Beach Neighbourhood Watch
  • Kingscliff Lions Club


We are proud of the place we live in and of the talented and inspiring people around us, so every year we get behind the awards that celebrate and recognise the innovators and ambitious business leaders who also call the Gold Coast home!


There’s always someone in need, so we lend a hand wherever and whenever we can, through special one-off events, fundraisers and prize giving and donations. 
Our current Community Giving recipients are:
  • Pottsville Community Preschool Committee
  • Burleigh Heads Surf Life Saving Club
  • Miami State High School 
  • Variety Club Gold Coast
  • Tweed Cancer Care
  • Arundel Park Riding For Disabled Inc. 
  • Frankie's Fight Against AML 
  • Animal Rescue QLD
  • Ashmore Community Kindergarten
  • Greenbank Scouts Group
  • Habitat for Humanity


Jupiters Hotel & Casino recognises the important role the organisation plays in the local community and we are committed to continuing the company’s record as patron of many charity, cultural and community activities in the South East Queensland region. 
However due to the large number of sponsorship and donation requests, unfortunately it makes it difficult to accept every idea presented to us.
Click here to view our Sponsorship Guidelines to help you put together a proposal.


Jupiters Hotel & Casino contributes 1% of its gross revenue to the Queensland Government for the Gambling Community Benefit Fund (previously the Jupiters Casino Community Benefit Fund). Community groups can apply four times a year to receive grants of up to $35,000 from the GCBF.
The Star Entertainment Group contributes 1% of gross revenue from Jupiters Hotel & Casino and Treasury Casino & Hotel to the Queensland Government for the Gambling Community Benefit Fund (previously the Jupiters Casino Community Benefit Fund). 
The Queensland Government distributes the revenue from gaming taxes to various not-for-profit community groups throughout Queensland.
The GCBF (Gambling Community Benefit Fund) is Queensland’s largest one-off grants program. Community groups can apply four times a year to receive grants of up to $35,000 from the GCBF. Applications are processed and assessed by the Community Benefit Funds Unit, and considered by the Gambling Community Benefit Committee on a quarterly basis.

Further assistance:
Phone: (07) 3247 4284
Fax: (07) 3247 4348
Free call (outside Brisbane): 1800 633 619
Postal address: Locked Bag 180, CITY EAST QLD 4002
Click here for details on the Gambling Community Benefit Fund.



Jupiters Hotel & Casino is 100% committed to providing our guests with a safe and secure entertainment environment.


Responsible gambling occurs in a regulated environment where the potential for harm associated with gambling is minimised and people make informed decisions about their participation in gambling.